Our Services

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Animal ServicesPhone
Adopt an animal972.219.3478
Pet Registration972.219.3478
Register an animal concern972.219.3478
Report a found pet972.219.3478
Report a lost pet972.219.3478
Building ServicesPhone
Alcohol Permits972.219.3470
Building Inspections
Building Permit972.219.3470
Building Permit Report
Certificate of Occupancy
Special Event Permit
City SecretaryPhone
Public Record Request
Request a ceremonial request972.219.3404
Code EnforcementPhone
Graffiti Removal972.219.3731
Multi-Family License and Inspection Program
Short Term Rentals
Single-Family Rental Inspection
Vacant Building Registration972.219.3480
Health ServicesPhone
Food Service Inspections972.219.3480
Mobile Vendors
Report a Health Concern
Temporary Food Permit
Library ServicesPhone
Access a Learning Tool to learn a new skill, language, or hobby
Access online Research Tools
Borrow eBooks, eAudiobooks, and digital magazines
Learn how to get a library card972.219.3570
Register for library events972.219.3570
Rent the Glenmore Savage Community Room972.219.3750
Reserve a library meeting or study room972.219.3570
Reserve equipment in The Hive or Digital Media Lab972.219.3570
Municipal CourtPhone
Pay Court Fees or Fines972.219.3436
Neighborhood ServicesPhone
Access Local Resources (Rental, Utility and Homeless Services)
Learn about Community Initiatives (Community Development Block Grant)
Learn about the Love Your Block Program469.635.5258
Learn about the Minor Housing Rehab Program
Learn about the Neighborhood Enhancement Program469.635.5258
Learn about the Property Enhancement Program469.635.5258
Reserve the Rock The Block Trailer972.219.3470
Police DepartmentPhone
Car seat installations and inspections972.219.3668
Event request for Neighborhood Resource Officer (NRO)
Fingerprinting Services972.219.3600
Request a house or vacation watch
Submit a crime tip972.219.8477
Public ServicesPhone
Meter Services972.219.3510
Report water line break972.219.3510
Trash & Recycling Information (Castle Hills)972.219.3510
Trash & Recycling Information (Lewisville)972.219.3510
PurchasingPhone
City requests for bids and proposals972.219.3765
Online auctions for city-owned surplus items972.219.3765
Utility ServicesPhone
Pay water bill online (Castle Hills)972.219.3440
Pay water bill online (Lewisville)972.219.3440